Refund policy

At Opulenceehub, we strive to ensure a seamless refund process whenever necessary.

Inspection and Approval

Once we receive your returned item, we will conduct a thorough inspection and promptly update you on the status of your refund. If approved, the refund will be processed and credited back to your original payment method within 7 business days.

 

Delayed or Missing Refunds

If you haven’t received your refund yet:

  • Double-check your bank account.
  • Contact your credit card provider, as processing times may vary.
  • Reach out to your bank since there might be a processing delay on their end.

If you’ve followed these steps and still haven’t received your refund, please contact us at info@opulenceehub.com

 

Refunds for Defective or Damaged Items

If your item arrives defective or damaged, we will cover the return shipping costs and offer either a full refund or a replacement.

 

Refunds for Incorrect Products

In the event you receive the wrong product, we will refund the full amount and handle the return shipping fees.

 

Items That Never Arrived

If your order doesn’t reach you, we will conduct an investigation with the courier service and provide either a full refund or a replacement.

 

Contact Information

 

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